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Legal Terms That Govern Your wee88 Account

Every account on wee88 operates under a clear set of legal conditions — covering how your data is handled, what our platform obligations are, and how disputes are managed. Access and eligibility depend on local law and are available only where local regulations permit.

Account ConditionsData HandlingJurisdiction NoticeWallet Terms: DANA, OVO, GoPayEligibility by Region
wee88 Legal Terms That Govern Your wee88 Account
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Got a question about your account terms, a data request, or a concern about how your information is being used? Our support team handles legal and account queries through the channels below. For formal requests — such as data access or account closure — use live chat or email so we have a written record to act on.

Live Chat Connect with our support team directly through the live chat window in your account dashboard. Available for account, legal, and wallet-related queries including DANA, OVO, and GoPay transaction disputes.
Email Support Send formal legal requests, data access queries, or account dispute documentation to our support email. We respond to written requests so there is a clear record of every step we take.
Help Centre Our Help Centre carries plain-language summaries of key terms, account closure steps, and how to submit a formal complaint if a chat or email resolution does not satisfy your concern.
HOW WE HANDLE YOUR DATA

Data Practices, Cookies, and Account Security

We hold your account data — login credentials, payment history with DANA, OVO, and GoPay, and session records — only for as long as is necessary to operate your account and meet our legal obligations. You can request a copy of your data or ask us to close your account at any time by contacting support in writing.

Data Retention Account and transaction records are retained for the period required by applicable law. Once that period lapses or your account is closed, personal data is deleted or anonymised according to our internal retention schedule.
Cookie Use We use session cookies to keep your lobby active across pages and analytics cookies to understand how our platform performs. You can manage cookie preferences through the settings link in your account profile.
Account Security Access to your account is protected by password and OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately and we will lock the account while we investigate.
Your Rights You have the right to request a copy of your personal data, ask for corrections, or request deletion where no legal retention obligation applies. Submit these requests via email so we can verify your identity and act within a reasonable timeframe.

Common Legal and Account Questions

These are the questions we hear most often about terms, data, and account rights. If yours is not here, live chat or email will get you a direct answer from our team.

Send a written request via email or live chat. We will verify your identity first, then provide a copy of the data we hold on your account within a reasonable timeframe as required by applicable law.

Yes. Submit a closure request through email support. We will close the account and delete personal data not subject to a legal retention obligation. Outstanding wallet balances must be withdrawn before closure.

Deposits and withdrawals via these e-wallets are governed by both our account terms and each wallet provider's own conditions. In a dispute, contact us first — we will review the transaction record and escalate with the wallet provider if needed.

If a regulatory change affects your access or available features, we will notify you via your registered contact details and explain what changes and what your options are at that point.

The same account terms apply platform-wide, but specific features and payment availability may vary by region based on local law. Players in Depok and across Indonesia see the features available where local regulations permit.

If live chat or email support does not resolve your concern, ask to escalate to our complaints process. We will assign the case to a senior team member and respond in writing with our findings and proposed resolution.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.